SBI Feedback
When to use it
When feedback easily turns into a personality judgment.
How to use it
State the situation, observable behavior and impact; leave room to hear an explanation and discuss next steps.
A real-life example
Saying an incomplete-item label was missed at handover and caused duplicate work pinpoints the issue better than calling someone irresponsible.
Try it in a game
Identify the scene, behavior and impact, then test the agreement in three scenes. When signals fail or labels are misplaced, decide where exceptions are needed.
Play Backstage TalkAfter playing, ask yourself
Which move changed your later choices? If conditions changed, would the same approach still work? What evidence would you need to check before applying the relationships in this game to real life?
Games are simplified practice environments for exploring tools and when to use them. Completing a game does not demonstrate mastery and is not a personality or professional assessment.
These introductions are written by ThinkTest, with learning inspiration from Untools. The games are not official Untools products.
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